Week 5 Case Study Template
Use the Week 5 Case Study Template to complete this assignment.
Congratulations! The executives are taking your information system proposal seriously. In fact, they think it has the potential to transform the way the organization works.
The CIO asked you to read Too Much of a Good Thing to think about what resources you will need to get your new information system up and running. Please also review the five case studies in The Leader's Role in Managing Change so you can recommend a change management pattern for your company to follow.
Write a memo to the CIO that describes how to implement your information system into the organization. Please focus on these topics:
- How much of the implementation work can you handle? What additional resources (people, information, time, money, etc.) will expedite the process so you don't end up like Susie Jeffer?
- What is your change management strategy? Provide an outline. Consider:
- What new equipment and software are necessary?
- What training and support will the staff need?
- How will the staff complete their work during the transition period?
- Do you anticipate other areas of resistance?
- The CIO is very skeptical, so provide evidence that your assessment is accurate and complete. It can be difficult to admit to personal limitations!
Your memo should be 3–5 pages long.
- Develop an information systems solution to address an organizational problem.
-
References
Brett Connelly. 2016. Too Much of a Good Thing: User Leadership at TPAC. https://files.eric.ed.gov/fulltext/EJ1136256.pdf
Kallol Kumar Basu. 2015. The Leader's Role in Managing Change: Five Cases of Technology-Enabled Business Transformation. Global Business & Organizational Excellence, vol. 34, no. 3, pp. 28–42.
To: ADD names [RSK1] [RSK2] [JM3]
From: ADD name
Date: ADD date
Subject: ADD title
Introduction[JM4] [JM5]
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Implementation of Proposed Information System[RSK6] [RSK7]
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This Photo by Unknown Author is licensed under CC BY-SA
Figure 1. Title (Source: www.source-of-graphic.edu )[RSK8]
Project Risks and Scope Creep[RSK9]
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Figure 2. Title (Source of data citation)[RSK10]
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Change Management[RSK11] [RSK12] [RSK13] Strategy
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Evidence of Feasibility[RSK14] [RSK15] [RSK16]
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References
Basu, K. K. (2015). The Leader's Role in Managing Change: Five Cases of Technology-Enabled Business Transformation. Global Business & Organizational Excellence, 34(3), 28-42. doi:10.1002/joe.21602.
Connelly, B., Dalton, T., Murphy, D., Rosales, D., Sudlow, D., & Havelka, D. (2016). Too Much of a Good Thing: User Leadership at TPAC. Information Systems Education Journal, 14(2), 34-42.
Rouse, M. (2018). Changed Block Tracking. Retrieved from Techtarget Network: https://searchvmware.techtarget.com/definition/Changed-Block-Tracking-CBT
[RSK1]Use down arrow to expand all comments below.
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[RSK2]Use down arrow to expand all comments below.
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[JM4]The Introduction is a short overview of your memo.
The CIO asked you to read Connelly (2016) to think about what resources you’ll need to get your new information system up and running. Please also review the five case studies in (Basu 2015, p. 32-35) so you can recommend a change management pattern for your company to follow.
[RSK6]How much of the implementation work are you able to handle? What additional resources (people, information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer
To earn an ‘A’ in this section you must (From Grading Rubric):
- Described professional strengths and limitations
- Identified additional resources needed based on limitations, described how process will be expedited
- Provided thorough understanding of the case study and applied lessons learned to the information system
[RSK8]Include source if applicable, remove when diagram is original)
[RSK9]To earn an ‘A’ in this section you must (From Grading Rubric):
- Identified project risks and scope creep, offered advice on mitigating both
[RSK10]Include source if applicable, remove when diagram is original)
[RSK11]Outline a change management strategy:
What new equipment and software are necessary?
What training and support will the staff need? How will the staff complete their work during the transition period?
Are there other areas of resistance that you anticipate?
[RSK12]Explained why new hardware and software are needed
Proposed staff training
Explained how staff would continue work during transition
Anticipated areas of resistance
[RSK13]Connected need for change management to business needs
Organized structure for staff training on implementation strategy
Recommended approaches to address resistance
[RSK14]The CIO is very skeptical, so offer evidence that your assessment is accurate and complete. It can be difficult to admit to personal limitations!
[RSK15]Evaluated alternative assessments
Explained why alternative assessments are not as accurate or complete
Provided evidence that the assessment is accurate and complete
[RSK16]Proposed how to mitigate personal and team limitations
Proposed considerations that would interest other members of the C-suite